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Shipping Policies

Usually ships within 2-3 days. Call us if you have questions about a package.

We always seek to find the most affordable shipping rates with the most dependable and reliable service. Our Shipping fees include the amount charged to us by the shipping service being used and usually have around s 5% to 10% handling fee added to cover the costs for processing the shipping of orders. If shipping is unavailable or is for some reason  more expensive that the amount calculated at order, we will contact you to notify you first. Also if we are out of any items you might have ordered, we will try to contact you to see if you want what we might have on hand or if you would just want to cancel the item. All shipping fees are non-refundable.

Shipping is free for Domestic orders over $100. Orders shipped free will use Economy shipping method by USPS. THIS POLICY APPLIES TO DOMESTIC ORDERS ONLY.

Return Policy
Unless otherwise indicated, all orders that are custom configured to your specific needs ( e.g. Cut fabric and special ordered products, etc.) are non-refundable. Other items are eligible for refund with the following requirements, which needs to be emailed with your written request to sewma.info@gmail.com:

   * Request for refund must be received within 30 days of purchase.
   * You must include your order ID number (from the receipt emailed to you as well as in the packing slip from you shipment)
   * In your refund request, you must include your Full Name, Phone Number, Email Address, and Mailing address.
   * Include a full description of the reason for the refund request.


Once we receive your request, we will reply within two business days, typically.
If you qualify for a refund, we will give you instructions on returning the item.


Sewma Privacy & Shopping  Policy

This privacy policy discloses the privacy practices for SewMa.net. This privacy policy applies solely to information collected by this web site. It will notify you of the following:
What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing.

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
 
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
   • See what data we have about you, if any.
   • Change/correct any data we have about you.
   • Have us delete any data we have about you.
   • Express any concern you have about our use of your data.

Security 

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates
Our Privacy Policy may change from time to time and all updates will be posted on this page.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via email at sewma.info@gmail.com.


Orders
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

Returns
We do not accept returns on cut fabric.

Links
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
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